Leisure Systems, Inc. Information

Programs and Support

GENERAL LSI OFFICE INFORMATION

Address: 502 TechneCenter Dr., Suite D, Milford, OH 45150-8780
Main Numbers/Fax: 800·626·3720 or 513·831·2100 (enter an extension listed below) | Fax: 513·576·8670

STAFF POSITION & CONTACT INFORMATION

Rob Schutter: President/Chief Operating Officer
rschutter@leisure-systems.com | Direct dial: 513·575·7805 Extension: 7805

Jon Burek: Executive Vice President
jburek@leisure-systems.com | Direct dial: 513·575·7801 Extension: 7801

Marley Behnke: Director of Franchisee Education
mbehnke@leisure-systems.com | Direct Dial: 513.575.7829 Extension: 7829 | Cell: 715·225·1189

Dan Wolford: Franchise Operations Manager
dwolford@leisure-systems.com | Direct dial: 513·575·7814 Extension: 7814 | Cell: 513·254·7998

Gina Hole: Franchise Operations Manager
ghole@leisure-systems.com | Direct dial: 513·575·7808 Extension: 7808

Jim Westover: Vice President of Product Development & Sales
jwestover@leisure-systems.com | Direct dial: 513·575·7823 Extension: 7823

Lisa Courtney: Franchise Operations Manager
lcourtney@leisure-systems.com | Direct dial: 513·575·7828 Extension: 7828

Renata Evans: Vice President of Corporate Retail
revans@leisure-systems.com | Direct dial: 513·575·7812 Extension: 7812

Tiffany Davies: Retail Manager
tdavies@leisure-systems.com | Direct dial: 513·575·7809 Extension: 7809

Nicole Ramundo: Retail Manager
nramundo@leisure-systems.com | Direct dial: 513·575·7816 Extension: 7816

Luke Berger: Warehouse Operations Manager
lberger@leisure-systems.com | Direct dial: 513·575·7815 Extension: 7815

Alex Hapner: Warehouse Associate
ahapner@leisure-systems.com | Direct dial: 513·575·7826 Extension: 7826

Trent Hershenson: Vice President of Marketing & Promotions
thershenson@leisure-systems.com | Direct dial: 513·575·7802 Extension: 7802

Lauri Hart: Loyalty Program Manager, Club Yogi™ Rewards
lhart@leisure-systems.com | Direct dial: 513·575·7810 Extension: 7810

Alex Reed: Marketing Manager
areed@leisure-systems.com | Direct dial: 513·575·7811 Extension: 7811

Marcy Mentzer: Marketing Coordinator
mmentzer@leisure-systems.com | Direct dial: 513·575·7825 Extension: 7825

Myra Jimison: Director of Finance
mjimison@leisure-systems.com | Direct dial: 513·575·7803 Extension: 7803

Mary Beth Schutter: Accounting Assistant
mbschutter@leisure-systems.com | Direct Dial: 513·575·7804 Extension: 7804

Stephanie Sears: Executive Assistant
ssears@leisure-systems.com | Direct dial: 513·575·7800 Extension: 7800

Jonah Engelhardt: Staff Accountant
jengelhardt@leisure-systems.com | Direct Dial: 513·575·7813 Extension: 7813

Lyn Hayes: Graphic Artist
lhayes@leisure-systems.com | Direct Dial: 513·575·7827 Extension: 7827

Margie Dettmen: Consultant

CLUB YOGI REWARDS

LSI Contact: Lauri Hart

MARKETING & ADVERTISING SUPPORT

LSI Contact: Trent Hershenson
LSI Contanct: Alex Reed

SOCIAL MEDIA SUPPORT

LSI Contact: Alex Reed

GUEST SATISFACTION SURVEY

Marketforce
LSI Contact: Gina Hole

CUSTOMER CARE

customercare@leisure-systems.com | 800·626·3720 ext. 7830
LSI Contact: Stephanie Sears

CAMP STORE & MERCHANDISING SUPPORT

LSI Contact: Renata Evans
LSI Contact: Tiffany Davies
LSI Contact: Nicole Ramundo

FRANCHISE SALES

LSI Contact: Jim Westover

YOGI ADVISORY COUNCIL (YAC)

A very active franchise elected body, which serves to enhance the flow of information between LSI & its franchisees.
Two (2) face-to-face meetings & two (2) telephone conference calls per year.

LSI TRAINING

Certification And Management Program (C.A.M.P.)

Last week in January
LSI Contact: Marley Behnke

Spring Meeting

Provide Franchisees the opportunity to meet & discuss areas of mutual interest. Guest speakers are brought in to provide educational seminars. Important LSI & system updates for the upcoming year are discussed.
LSI Contact: Marley Behnke

Caring About Recreation & Entertainment (C.A.R.E.)

Specialized recreational training programs offered to owners & employees of the Jellystone Park franchise system.
LSI Contact: Marley Behnke

Symposium

Emphasizes continuing education with guest speakers & workshops. There is a two-day trade show with over 70 vendors. New Yogi Bear™ Merchandise is present & orders for the upcoming season can be placed.
LSI Contacts: Marley Behnke / Dan Wolford
Symposium Tradeshow/Vendor Contacts: Dan Wolford / Lisa Courtney

Guidance & Assistance

Available help through monthly newsletters, bulletins, written reports, phone consultations, in-person consultations at the LSI office, or on site visits.

Franchise Assessment Review & Recommendations Report (FARR)

Annual assessment by LSI Operations
LSI Contact: Jon Burek

ONLINE BUSINESS LEARNING

Online Hospitality Training Program
Contact: Dan Wolford

FRANCHISEE WEBPAGE

www.campjellystone.com/franchises/
LSI Contact: Alex Reed

LICENSING

Broadcast Music, Inc. (BMI)

ARVC Contact: 303·681·0401

MPLC: Motion Picture Licensing Corporation

LSI Contact: Marley Behnke

SWANK MOTION PICTURES, INC.

ARVC Contact: 303·681·0401
Contact SWANK directly

SESAC, INC

ARVC Contact: 303·681·0401

American Society of Composers, Authors & Publishers (ASCAP)

ARVC Contact: 303·681·0401

LOANER COSTUMES

LSI Contact: Dan Wolford

LOANER TRADE SHOW BOOTH

LSI Contact: Dan Wolford

RESERVATIONS/POINT OF SALES SOFTWARE

LSI Contact: Jim Westover

JELLYSTONE PARK NATIONAL INSURANCE PROGRAM

USI Midwest: 513·852·6330
USI Contact: Dave Deuber