Best Western International Annual Convention
 

Education Pre/Post Optional Sessions

Sessions listed on this page are optional and may take place prior to or after the official convention dates.

Each session below requires a separate registration and/or additional fees. If fees apply, they will be billed to your property statement at the end of Convention. Please read each session description for details.

By registering for these optional workshops, it does not register you for the 2021 Annual Convention. Please click here to register.

Certified Hospitality Administrator (CHA) Review
Back by popular demand from Best Western members, Education and Training is pleased to partner with the American Hotel and Lodging Educational Institute to deliver the Certified Hospitality Administrator (CHA) review. This session will consist of only the review position of the CHA. Separate registration and application are required to take the exam. The CHA is the most prestigious certification available to a hotel general manager and hospitality executive. It is part of an elite group of hospitality professionals who by combining education and experience with dedication to the industry have achieved a high level of expertise. Globally recognized, the CHA is a highly respected professional credential that validates your advanced knowledge in the hospitality industry. It is an honor awarded to lodging professionals whose leadership and managerial abilities are exemplary. Achieving the CHA certification announces that you have a place among the best in your profession, are abreast of current trends and latest hospitality protocols and serves as leverage in current and future career opportunities.

Questions? Please contact Travis Smith at 480.390.7544 or travis.smith@bestwestern.com.

This class is worth 1 GM Continuing Education Credit.

Date/Time: Monday, October 4, 8 a.m. - 5 p.m.
Location: MGM Grand
Cost: No cost to attend this session. This session will provide light continental breakfast, break and all-day beverages.
Registration: To attend this session, pre-registration is required and you can register on the 2021 Annual Convention registration site by Monday, Sept. 20. Space is limited so make sure to register early.
Registration Deadline: Tuesday, Sept. 7 (registration may close before this deadline if all seats are filled)




Certified Hospitality Administrator (CHA) Exam
Register for this session if you wish to take the Certified Hospitality Administrator (CHA) Exam. Separate registration for the review portion of the CHA is also required. Additionally, participants need to complete a CHA application by Tuesday, August 31, 2021. $469.00 paid to Educational Institute for Exam Advance Registration and the CHA Application is Required to be completed and submitted to the Educational Institute at www.ahlei.org/BW. Use coupon code BESTWESTERN to get 33% discount.

Questions? Please contact Travis Smith at 480.390.7544 or travis.smith@bestwestern.com.

No GM credit is offered.*

Date/Time: Tuesday, October 5, 8 a.m. – 12 p.m.
Location: MGM Grand
Cost: No cost to attend this session. You will need to pay $469 to the Educational Institute by clicking here.
This session will provide light continental breakfast, break and all-day beverages.

Registration: To attend this session, pre-registration is required and you can register on the 2021 Annual Convention registration site by Monday, Sept. 20. Space is limited so make sure to register early.
Registration Deadline: Tuesday, Sept. 7 (registration may close before this deadline if all seats are filled)




Voting Member & Member Orientation
During this 2-day session you will learn about Best Western, have the opportunity to meet with key staff and departments, understand both the benefits and obligations of being a Best Western member and network with other Best Western members.

Questions? Please contact the Education & Training Department at BWTrainers@bestwestern.com.

No GM credit is offered for this session.

Date/Time: Monday, October 4, 8 a.m. – 5 p.m. and Tuesday, Oct. 5, 8 a.m. – 1:30 p.m.
Location: MGM Grand
Cost: $499 USD - This session will include a hot breakfast, snacks, all-day beverages and lunch. You must attend both days.
Registration: To attend this session, pre-registration is required and you can register on the 2021 Annual Convention registration site by Monday, Sept. 20. Space is limited so make sure to register early.
Registration Deadline: Monday, Sept. 20 (registration may close before this deadline if all seats are filled)
Cancellation Policy: If you cancel 2-7 days prior to class, the fee is $250 USD per person, if you are a no-show, the fee is $500 USD per person, billed to your property's statement




Leadership: A Vision of Values and I Care
Leadership is more than the title or position you hold, it is the actions you take and the example you set. In this interactive session, we’ll provide a framework to assess your own areas of leadership strength and identify development opportunities. You will also receive the necessary support to return to your hotel and continue to build upon the concepts discussed in the class, including: defining your vision, aligning your team to Best Western’s Values for Excellence, and sustaining a culture that lives the vision and values every day.

Questions? Please contact the Education & Training Department at BWTrainers@bestwestern.com.

This class is worth 1 GM Continuing Education Credit.

Date/Time: Friday, October 8, 8 a.m. – 5 p.m.
Location: MGM Grand
Cost: $250 USD - Includes beverages and snacks throughout day, meals are on own
Registration: To attend this session, pre-registration is required and you can register on the 2021 Annual Convention registration site by Monday, Sept. 20. Space is limited so make sure to register early.
Registration Deadline: Monday, Sept. 20 (registration may close before this deadline if all seats are filled)
Cancellation Policy: If you cancel 2-7 days prior to class, the fee is $99 USD per person, if you are a no-show, the fee is $250 USD per person, billed to your property's statement.




Managing for Excellence: Essential Skills to Manage a High Performance Team
Whether you’re an experienced manager that just needs a skills tune-up or a new manager that wants to develop your skillset – this session is for you! In a highly participative format, we’ll touch on the critical skills needed to succeed as a manager, including: hiring and onboarding new employees, motivating others, managing performance, time management, and delegation. In the hospitality world, people are the key to success – whether that success is measured in customer satisfaction or profitability, an energized and high-performing team is the path to achieving it.

Questions? Please contact the Education & Training Department at BWTrainers@bestwestern.com.

This class is worth 1 GM Continuing Education Credit.

Date/Time: Saturday, October 9, 8 a.m. – 5 p.m.
Location: MGM Grand
Cost: $250 USD - Includes beverages and snacks throughout day, meals are on own
Registration: To attend this session, pre-registration is required and you can register on the 2021 Annual Convention registration site by Monday, Sept. 20. Space is limited so make sure to register early.
Registration Deadline: Monday, Sept. 20 (registration may close before this deadline if all seats are filled)
Cancellation Policy: If you cancel 2-7 days prior to class, the fee is $99 USD per person, if you are a no-show, the fee is $250 USD per person, billed to your property's statement.




Leadership Strategies
Developing Your Leadership Strategies. Move from being a good manager to a great manager with strategic thinking! Link the business strategies learned in the first week of GM, the Operations Week, to your leadership and organizational capabilities. This intensive 2-day program will increase your effectiveness in setting goals, providing clear direction, listening, observing, monitoring and giving feedback. Managers will be involved in team assignments, role plays, case studies and real-life exercises which can be adapted to property use. Focus areas include: Planning and executing your leadership strategy, creating a work environment that is optimally motivating, developing skills needed to lead teams, learning what leaders do and why they need to be coaches, exploring the principles that make teams work, understanding and creating dynamic skills training, establishing and maintaining industry leading customer care and sustaining Best Western's I Care way of doing business.

Questions? Please contact the Education & Training Department at BWTrainers@bestwestern.com.

No GM credit is offered for this session.

Date/Time: Friday, October 8, 8 a.m. – 5 p.m. and Saturday, October 9, 8 a.m. – 5 p.m.
Location: MGM Grand
Cost: $999 USD - Includes beverages and snacks throughout day, meals are on own. You must attend both days.
Registration: To attend this session, pre-registration is required and you can register on the 2021 Annual Convention registration site by Monday, Sept. 20. Space is limited so make sure to register early.
Registration Deadline: Monday, Sept. 20 (registration may close before this deadline if all seats are filled)
Cancellation Policy: If you cancel 2-7 days prior to class, the fee is $250 USD per person, if you are a no-show, the fee is $500 USD per person, billed to your property's statement.


Event Information

Dates: October 5-7, 2021
Location: Las Vegas, Nevada
Host Hotel and Venue: MGM Grand

REGISTER NOW

Important Dates

Online Housing Deadline:
Monday, September 20

Online Registration Deadline:
Monday, September 20


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Thank you to our 2021 Platinum Title Convention Sponsor

Women in Leadership Forum Sponsored by:

Conference Support Sponsors